Privacy Policy
Last Updated: May 2026
GigsZA (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
1. Information We Collect
We may collect the following information:
- Your name
- Email address
- Billing information
- Order and transaction details
- IP address
- Browser and device information
- Cookies and usage data
- Messages submitted via contact forms
2. How Information Is Collected
Information may be collected when you:
- Purchase digital products
- Complete a contact form
- Contact us by email
- Browse our website
- Interact with analytics or security tools
3. How We Use Your Information
We may use your information to:
- Process purchases and fulfil orders
- Deliver digital products
- Respond to enquiries
- Provide support
- Improve website performance and user experience
- Monitor website traffic and analytics
- Prevent fraud or misuse
- Comply with legal obligations
4. Payment Processing
Payments on our website may be processed through third-party providers including PayFast and PayPal.
We do not directly store your full payment card details. Payment information is handled according to the privacy and security practices of the relevant payment provider.
Please review their privacy policies:
5. Contact Forms
If you contact us using our forms, we collect the information you submit so we can respond to your enquiry.
6. Cookies
Our website uses cookies and similar technologies to support functionality, improve performance, analyse usage, and enhance your experience.
Cookies may include:
- Essential site cookies
- WooCommerce cart/session cookies
- Analytics cookies
- Security and spam protection cookies
You may disable cookies in your browser settings, although some website features may not function properly.
7. Analytics & Tracking
We may use tools such as Google Analytics or similar services to understand traffic patterns and improve our website.
8. Third-Party Services
We may use third-party providers including:
- PayFast
- PayPal
- Website hosting providers
- Google services
- Spam prevention/security tools
- Email communication services
9. Data Security
We take reasonable technical and organisational measures to protect your information. However, no system can guarantee complete security.
10. Data Retention
We retain personal information only as long as necessary for operational, legal, accounting, and security purposes.
11. Your Rights
You may request, where applicable:
- Access to your personal information
- Correction of inaccurate information
- Deletion where legally permitted
- Objection to certain processing
- Withdrawal of consent where applicable
12. POPIA Compliance
If you are located in South Africa, your personal information is handled in accordance with the Protection of Personal Information Act (POPIA), where applicable.
13. Children’s Privacy
Our website is not intended for individuals under 18 years of age, and we do not knowingly collect information from minors.
14. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page.
15. Contact
For privacy-related enquiries:
Email: in**@*******co.za